Privacy Policy

1. Introduction

Quizerva (“we”, “our”, or “us”) is managed and operated by AakarDev Softwares. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use the platform.

2. Information We Collect

Account Information: When you sign in using Google Sign-In, we receive basic account information including your name, email address, and profile image. We do not access or store your Google account password.

Contact Inquiries: When you submit a message through our Contact form, we collect your name, email address, subject, and message details to respond to your request.

3. Payment Processing & Financial Data Security

When you purchase a subscription on Quizerva, transactions are handled and processed through our authorized payment gateway, Razorpay Software Private Limited.

No Financial Credential Storage: Quizerva does not collect, capture, store, or process your credit/debit card numbers, CVV codes, net-banking passwords, or UPI PINs. All payment transactions are executed securely on Razorpay's encrypted servers, which are certified under the Payment Card Industry Data Security Standard (PCI-DSS Level 1).

4. How We Use and Process Information

We use information solely to authenticate user sessions, maintain practice progression and points, fulfill digital subscriptions, and enhance the learning platform. Inquiries submitted via the Contact form are securely forwarded to our customer support team.

Analytics & Privacy: We use self-hosted, privacy-focused analytics (Umami Analytics) to analyze aggregate page navigation, section engagement, and dwell times. We do not sell your personal data or utilize intrusive third-party cross-site advertising trackers.

Email Communications: Platform communications, notifications, and responses to your inquiries will be sent through koradia.savan@gmail.com. Both support@quizerva.com and koradia.savan@gmail.com are authorized and valid email addresses for Quizerva.

5. Data Retention & User Rights

We retain account data for as long as your account is active to provide uninterrupted learning history and statistics. You have the right to request deletion of your account and associated personal data by contacting our team.

6. Contact Us

Managed and operated by AakarDev Softwares. If you have any questions or data requests regarding this Privacy Policy, visit our Contact Us page or email us at support@quizerva.com or koradia.savan@gmail.com. Both are official, authorized email addresses.